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TERMS & CONDITIONS

Booking Policy 

  • Pricing will vary depending on the room category, time of the year, and our availability. 
  • To ensure that your stay at Vaayu is confirmed and guaranteed, we need an advance deposit of  50% of the value of full stay charges.
  • Kindly note that no reservation will be treated as confirmed until we receive an advance deposit.
  • Balance 50% stay charges will be paid at the property.
  • In the case of no show, full advance payment is charged as cancellation fee.

Cancellation policy 

  • Advance payment is non-refundable. 
  • If you are not able to travel on your planned itinerary date, please inform us 14 days prior to your arrival date, we will give you a credit note of the advance payment which will be adjusted for any future booking.
  • In the case of no show, full advance payment is charged as cancellation fee 

Privacy Policy

This Privacy Policy outlines how Vaayu Vision Pvt. Ltd. outlet Vaayu Kula, (“we,” “us,” or “our”) collects, uses, protects, and discloses the information provided by our clients (“you” or “your”) while using our website or services. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing our website or using our services, you agree to the terms and practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information:
We may collect personal information from you, such as your name, address, email address, phone number, and payment details when you make a reservation, subscribe to our newsletter, or interact with our website. This information is necessary for us to provide you with our services and fulfill your requests.

1.2 Usage Data:
We automatically collect certain information about your visit to our website, such as your IP address, browser type, device information, and browsing patterns. This data helps us understand how you interact with our website and improve its functionality.

1.3 Cookies and Similar Technologies:
We use cookies and similar technologies to enhance your browsing experience, personalize content, analyze trends, and track user activities. You have the option to disable cookies in your browser settings, but this may limit your access to certain features of our website.

2. Use of Information:

2.1 Service Provision:
We use the personal information you provide to process your reservations, manage your bookings, and communicate with you regarding your stay. We may also use your information to respond to your inquiries, provide customer support, and deliver relevant information about our services.

2.2 Marketing and Promotions:
With your consent, we may use your contact information to send you newsletters, promotional offers, and updates about our hotel. You can opt out of receiving such communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

2.3 Legal Obligations:
We may process and disclose your personal information when required to comply with applicable laws, regulations, legal processes, or enforceable government requests.

3. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing your requests, subject to their confidentiality obligations.

5. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your information when it is no longer needed.

6. Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will take prompt steps to delete such information from our records.

7. Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will become effective when posted. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided below:

Contact 

Email: [email protected] for all booking queries and [email protected] for any payment issues. 

Phone: +91 9850050403 

Address: Junnas Vaddo, Mandrem, Goa 403527

Reception is open daily from 9am to 6pm